Ranked · Professionals · Market

Italy Top 25 Professionals

Congratulations to the 25 customer experience professionals whose work their peers and customers in Italy trust most. ATLAS³ research measured each professional on 5 published measures for the May 2026 edition.

Edition
May 2026
Also in Italy
Top 25 Companies
How often
Once a year, with live rankings planned for 2027
With thanks toBPG Group

BPG Group helps Italy celebrate its Top 25 Professionals. A sponsor never touches research, scoring, selection or rank.

The 5 measures and their weights
Trust 25%Strongest100 High
Reach 20%Strongest100 High
Practice 20%Strongest100 High
Influence 20%67.8 Middle
Results 15%Strongest100 High

Trust, Reach, Practice and Results are Cristian Vaghi’s strongest measures. Influence is the clearest place to grow.

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The 5 measures and their weights
Trust 25%Strongest100 High
Reach 20%Strongest100 High
Practice 20%96.2 High
Influence 20%67.8 Middle
Results 15%95.4 High

Trust and Reach are Eva Gallocchio’s strongest measures. Influence is the clearest place to grow.

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The 5 measures and their weights
Trust 25%91.5 High
Reach 20%Strongest100 High
Practice 20%96.2 High
Influence 20%57.2 Low
Results 15%96.5 High

Reach is Marco Orlandi’s strongest measure. Influence is the clearest place to grow.

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The 5 measures and their weights
Trust 25%91.5 High
Reach 20%94.4 High
Practice 20%92.4 High
Influence 20%57.2 Low
Results 15%Strongest96.5 High

Results is Giuseppe Conte’s strongest measure. Influence is the clearest place to grow.

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The 5 measures and their weights
Trust 25%86.2 High
Reach 20%Strongest100 High
Practice 20%63.9 Middle
Influence 20%94.4 High
Results 15%86.2 High

Reach is Gian Carlo Mocci’s strongest measure. Practice is the clearest place to grow.

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The 5 measures and their weights
Trust 25%84.6 High
Reach 20%Strongest100 High
Practice 20%76 Middle
Influence 20%78.9 Middle
Results 15%85 High

Reach is Federica Aceto’s strongest measure. Practice is the clearest place to grow.

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The 5 measures and their weights
Trust 25%91.5 High
Reach 20%86.5 High
Practice 20%75.4 Middle
Influence 20%62.8 Middle
Results 15%Strongest96.5 High

Results is Marco Brachini’s strongest measure. Influence is the clearest place to grow.

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The 5 measures and their weights
Trust 25%88.1 High
Reach 20%86.5 High
Practice 20%Strongest92.4 High
Influence 20%52.2 Low
Results 15%83.9 High

Practice is Serena Onorato’s strongest measure. Influence is the clearest place to grow.

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The 5 measures and their weights
Trust 25%Strongest88.1 High
Reach 20%86.5 High
Practice 20%88 High
Influence 20%57.2 Low
Results 15%79.3 Middle

Trust is Saverio Serafino’s strongest measure. Influence is the clearest place to grow.

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The 5 measures and their weights
Trust 25%Strongest88.1 High
Reach 20%86.5 High
Practice 20%83.6 High
Influence 20%52.2 Low
Results 15%83.9 High

Trust is Concetta Rana’s strongest measure. Influence is the clearest place to grow.

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The 5 measures and their weights
Trust 25%Strongest88.1 High
Reach 20%86.5 High
Practice 20%79.8 Middle
Influence 20%52.2 Low
Results 15%83.9 High

Trust is Gian Battista Baà’s strongest measure. Influence is the clearest place to grow.

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The 5 measures and their weights
Trust 25%77.7 Middle
Reach 20%Strongest100 High
Practice 20%60.1 Middle
Influence 20%90 High
Results 15%64.4 Middle

Reach is Paolo Fabrizio’s strongest measure. Practice is the clearest place to grow.

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The 5 measures and their weights
Trust 25%84.6 High
Reach 20%73 Middle
Practice 20%Strongest84.7 High
Influence 20%57.8 Low
Results 15%75.9 Middle

Practice is Silvia Cafagna’s strongest measure. Influence is the clearest place to grow.

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The 5 measures and their weights
Trust 25%Strongest84.6 High
Reach 20%73 Middle
Practice 20%75.4 Middle
Influence 20%52.2 Low
Results 15%80.4 High

Trust is Laura Salvadori’s strongest measure. Influence is the clearest place to grow.

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The 5 measures and their weights
Trust 25%79.6 Middle
Reach 20%73 Middle
Practice 20%Strongest84.2 High
Influence 20%52.2 Low
Results 15%75.9 Middle

Practice is Andrea Zanzottera’s strongest measure. Influence is the clearest place to grow.

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The 5 measures and their weights
Trust 25%74.2 Middle
Reach 20%Strongest86.5 High
Practice 20%55.7 Low
Influence 20%79.4 Middle
Results 15%70.1 Middle

Reach is Francesca Taddei’s strongest measure. Practice is the clearest place to grow.

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The 5 measures and their weights
Trust 25%Strongest81.2 High
Reach 20%73 Middle
Practice 20%75.4 Middle
Influence 20%52.2 Low
Results 15%72.4 Middle

Trust is Mariarita Varaschini’s strongest measure. Influence is the clearest place to grow.

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The 5 measures and their weights
Trust 25%69.2 Middle
Reach 20%Strongest86.5 High
Practice 20%51.9 Low
Influence 20%85 High
Results 15%70.1 Middle

Reach is Lorenzo Paoli’s strongest measure. Practice is the clearest place to grow.

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The 5 measures and their weights
Trust 25%76.2 Middle
Reach 20%73 Middle
Practice 20%Strongest84.7 High
Influence 20%47.2 Low
Results 15%67.8 Middle

Practice is Mario Biasetton’s strongest measure. Influence is the clearest place to grow.

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The 5 measures and their weights
Trust 25%70.8 Middle
Reach 20%Strongest94.4 High
Practice 20%44.3 Low
Influence 20%84.4 High
Results 15%66.6 Middle

Reach is Letizia Olivari’s strongest measure. Practice is the clearest place to grow.

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The 5 measures and their weights
Trust 25%Strongest76.2 Middle
Reach 20%73 Middle
Practice 20%76 Middle
Influence 20%47.2 Low
Results 15%72.4 Middle

Trust is Paolo Costa’s strongest measure. Influence is the clearest place to grow.

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The 5 measures and their weights
Trust 25%72.7 Middle
Reach 20%73 Middle
Practice 20%Strongest76.5 Middle
Influence 20%52.2 Low
Results 15%68.9 Middle

Practice is Giuseppe Miriello’s strongest measure. Influence is the clearest place to grow.

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The 5 measures and their weights
Trust 25%72.7 Middle
Reach 20%73 Middle
Practice 20%Strongest77.1 Middle
Influence 20%52.8 Low
Results 15%64.4 Middle

Practice is Andrea Facchini’s strongest measure. Influence is the clearest place to grow.

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The 5 measures and their weights
Trust 25%72.7 Middle
Reach 20%Strongest73 Middle
Practice 20%72.1 Middle
Influence 20%47.2 Low
Results 15%68.9 Middle

Reach is Noemi Hernandez’s strongest measure. Influence is the clearest place to grow.

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The 5 measures and their weights
Trust 25%69.2 Middle
Reach 20%Strongest73 Middle
Practice 20%72.1 Middle
Influence 20%52.8 Low
Results 15%60.9 Middle

Reach is Alicja Gackowska’s strongest measure. Influence is the clearest place to grow.

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Each measure▲High→Middle▼LowTrust · Reach · Practice · Influence · Results