Ranked · Companies · Market

Portugal Top 25 Companies

Congratulations to the 25 companies that customers and peers in Portugal trust most for their customer experience. ATLAS³ research measured each company on 5 published measures for the May 2026 edition.

Edition
May 2026
Also in Portugal
Top 25 Professionals
How often
Once a year, with live rankings planned for 2027
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The 5 measures
TrustStrongest100 High
EvidenceStrongest100 High
ReputationStrongest100 High
ConsistencyStrongest100 High
Delivery83.1 High

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust95.7 High
EvidenceStrongest100 High
ReputationStrongest100 High
ConsistencyStrongest100 High
Delivery83.1 High
  • Filipe SantosDiretor de Serviços ao Cliente & Backoffice
  • Henrique VieiraHead of Customer Experience

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust95.7 High
Evidence95 High
ReputationStrongest100 High
ConsistencyStrongest100 High
Delivery83.1 High

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust91.4 High
Evidence96.6 High
ReputationStrongest100 High
ConsistencyStrongest100 High
Delivery77.5 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust86.4 High
Evidence96.6 High
ReputationStrongest100 High
Consistency95.6 High
Delivery77.5 Middle
  • Deolinda SousaHead of Customer Experience

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust81.4 High
Evidence96.6 High
ReputationStrongest100 High
Consistency85.3 High
Delivery78.1 Middle
  • Luís FerreiraDiretor do Contact Center & Customer Care

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust72.1 Middle
Evidence93.1 High
ReputationStrongest100 High
Consistency81 High
Delivery83.8 High

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust86.4 High
Evidence88.1 High
ReputationStrongest100 High
Consistency89.7 High
Delivery72.5 Middle
  • Hélio HenriquesDirector Customer Dialog & Engagement

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust82.1 High
Evidence93.1 High
ReputationStrongest100 High
Consistency89.7 High
Delivery66.9 Middle
  • Cláudia SerraDirector of Customer Support and Voice, CTT

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust67.9 Middle
Evidence91.6 High
ReputationStrongest94.5 High
Consistency81 High
Delivery78.1 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust57.9 Low
EvidenceStrongest91.6 High
Reputation89 High
Consistency66.3 Middle
Delivery90 High
  • Sandra AfonsoDiretora do Departamento de Operações e Serviço a Clientes

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust86.4 High
Evidence79.7 Middle
ReputationStrongest100 High
Consistency89.7 High
Delivery66.9 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust82.1 High
Evidence88.1 High
ReputationStrongest94.5 High
Consistency83.8 High
Delivery61.9 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust86.4 High
Evidence83.1 High
ReputationStrongest100 High
Consistency83.8 High
Delivery56.3 Low

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust82.1 High
Evidence84.7 High
ReputationStrongest97 High
Consistency83.8 High
Delivery61.9 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust77.9 Middle
Evidence84.7 High
ReputationStrongest91.5 High
Consistency83.8 High
Delivery61.9 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust63.6 Middle
Evidence84.7 High
ReputationStrongest94.5 High
Consistency69.1 Middle
Delivery62.5 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust58.6 Low
Evidence84.7 High
ReputationStrongest94.5 High
Consistency64.8 Middle
Delivery62.5 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust53.6 Low
Evidence84.7 High
ReputationStrongest94.5 High
Consistency60.4 Middle
Delivery68.1 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust67.9 Middle
Evidence74.7 Middle
ReputationStrongest86 High
Consistency75.1 Middle
Delivery67.5 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust58.6 Low
Evidence81.2 High
ReputationStrongest94.5 High
Consistency64.8 Middle
Delivery56.9 Low

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust54.3 Low
Evidence79.7 Middle
ReputationStrongest89 High
Consistency64.8 Middle
Delivery62.5 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust53.6 Low
Evidence74.7 Middle
ReputationStrongest89 High
Consistency60.4 Middle
Delivery62.5 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust49.3 Low
Evidence81.2 High
ReputationStrongest89 High
Consistency54.5 Low
Delivery57.5 Low

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust35.7 Low
Evidence81.2 High
ReputationStrongest89 High
Consistency44.2 Low
Delivery46.9 Low

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

Each measure▲High→Middle▼LowTrust · Evidence · Reputation · Consistency · Delivery