SectorBanking
CountryItaly
Public record
Trust
100.0
Evidence
100.0
Reputation
94.4
Consistency
100.0
Delivery
91.8
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Rankings over the last 12 months. Documented as of May 2026.
Each company ranked here has a record built from published satisfaction data, third-party research, customer reviews, and industry publications. The score reflects the strength of that record as of May 2026. The trend reflects how that record moved over the preceding 12 months.
SectorBanking
CountryItaly
Public record
Trust
84.8
Evidence
100.0
Reputation
93.9
Consistency
88.6
Delivery
95.0
SectorTelecom
CountryItaly
Public record
Trust
95.7
Evidence
96.2
Reputation
88.3
Consistency
100.0
Delivery
87.7
SectorBanking
CountryItaly
Public record
Trust
89.0
Evidence
96.2
Reputation
94.4
Consistency
88.6
Delivery
82.7
SectorE-commerce
CountryItaly
Public record
Trust
78.1
Evidence
96.2
Reputation
87.8
Consistency
83.6
Delivery
95.0
SectorFintech and payments
CountryItaly
Public record
Trust
89.0
Evidence
92.5
Reputation
82.2
Consistency
88.6
Delivery
95.0
SectorPostal, financial services, logistics
CountryItaly
Public record
Trust
54.3
Evidence
100.0
Reputation
100.0
Consistency
65.9
Delivery
80.9
SectorGrocery and retail
CountryItaly
Public record
Trust
91.4
Evidence
87.5
Reputation
82.6
Consistency
93.6
Delivery
78.6
SectorEnergy and utilities
CountryItaly
Public record
Trust
84.8
Evidence
87.5
Reputation
82.6
Consistency
82.3
Delivery
81.8
SectorInsurance
CountryItaly
Public record
Trust
65.2
Evidence
87.5
Reputation
93.9
Consistency
70.9
Delivery
80.9
SectorBanking
CountryItaly
Public record
Trust
69.5
Evidence
87.5
Reputation
82.2
Consistency
70.9
Delivery
76.8
SectorGrocery e-commerce
CountryItaly
Public record
Trust
95.7
Evidence
78.8
Reputation
82.6
Consistency
93.6
Delivery
78.6
SectorGrocery and retail
CountryItaly
Public record
Trust
73.8
Evidence
83.8
Reputation
82.6
Consistency
77.3
Delivery
73.6
SectorMobility platform
CountryItaly
Public record
Trust
61.0
Evidence
88.8
Reputation
82.2
Consistency
70.9
Delivery
80.9
SectorRail travel
CountryItaly
Public record
Trust
70.0
Evidence
88.8
Reputation
82.2
Consistency
74.5
Delivery
63.6
SectorInsurance
CountryItaly
Public record
Trust
61.0
Evidence
83.8
Reputation
88.3
Consistency
70.9
Delivery
72.7
SectorTelecom
CountryItaly
Public record
Trust
61.0
Evidence
83.8
Reputation
76.5
Consistency
70.9
Delivery
80.9
SectorEnergy and utilities
CountryItaly
Public record
Trust
65.2
Evidence
75.0
Reputation
76.5
Consistency
70.9
Delivery
76.8
SectorRail travel
CountryItaly
Public record
Trust
67.6
Evidence
80.0
Reputation
76.5
Consistency
75.9
Delivery
68.6
SectorMultiutility
CountryItaly
Public record
Trust
65.2
Evidence
75.0
Reputation
77.0
Consistency
70.9
Delivery
68.6
SectorSporting goods retail
CountryItaly
Public record
Trust
61.0
Evidence
80.0
Reputation
82.6
Consistency
70.9
Delivery
68.6
SectorHealthcare
CountryItaly
Public record
Trust
67.6
Evidence
75.0
Reputation
70.9
Consistency
75.9
Delivery
72.7
SectorHome improvement retail
CountryItaly
Public record
Trust
61.0
Evidence
76.2
Reputation
82.6
Consistency
70.9
Delivery
64.5
SectorTelecom
CountryItaly
Public record
Trust
45.7
Evidence
76.2
Reputation
76.5
Consistency
59.5
Delivery
67.7
SectorHealthcare
CountryItaly
Public record
Trust
56.7
Evidence
71.2
Reputation
70.9
Consistency
64.5
Delivery
63.6
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Source: CX Rankings May 2026 · Italy companies · Italy rank is the display order
Public record
The public record shows what supports each rank. The strongest records read high on several measures at once.
Trust
How far customers trust this brand to get the experience right.
Evidence
How much independent, observable evidence supports the quality of this brand's experience.
Reputation
How clearly this brand is tied to a strong, distinct experience in customers' minds.
Consistency
How consistent the experience is across public sources and touchpoints.
Delivery
How closely the real experience matches what the brand promises.
