SectorBanking
CountryItaly
Signal profile
Trust movement
100.0
Proof strength
100.0
Belief spread
94.4
Signal noise
100.0
Delivery match
91.8
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Rankings over the last 12 months. Documented as of May 2026.
Each company ranked here has a record built from published satisfaction data, third-party research, customer reviews, and industry publications. The score reflects the strength of that record as of May 2026. The trend reflects how that record moved over the preceding 12 months.
SectorBanking
CountryItaly
Signal profile
Trust movement
84.8
Proof strength
100.0
Belief spread
93.9
Signal noise
88.6
Delivery match
95.0
SectorTelecom
CountryItaly
Signal profile
Trust movement
95.7
Proof strength
96.2
Belief spread
88.3
Signal noise
100.0
Delivery match
87.7
SectorBanking
CountryItaly
Signal profile
Trust movement
89.0
Proof strength
96.2
Belief spread
94.4
Signal noise
88.6
Delivery match
82.7
SectorE-commerce
CountryItaly
Signal profile
Trust movement
78.1
Proof strength
96.2
Belief spread
87.8
Signal noise
83.6
Delivery match
95.0
SectorFintech and payments
CountryItaly
Signal profile
Trust movement
89.0
Proof strength
92.5
Belief spread
82.2
Signal noise
88.6
Delivery match
95.0
SectorPostal, financial services, logistics
CountryItaly
Signal profile
Trust movement
54.3
Proof strength
100.0
Belief spread
100.0
Signal noise
65.9
Delivery match
80.9
SectorGrocery and retail
CountryItaly
Signal profile
Trust movement
91.4
Proof strength
87.5
Belief spread
82.6
Signal noise
93.6
Delivery match
78.6
SectorEnergy and utilities
CountryItaly
Signal profile
Trust movement
84.8
Proof strength
87.5
Belief spread
82.6
Signal noise
82.3
Delivery match
81.8
SectorInsurance
CountryItaly
Signal profile
Trust movement
65.2
Proof strength
87.5
Belief spread
93.9
Signal noise
70.9
Delivery match
80.9
SectorBanking
CountryItaly
Signal profile
Trust movement
69.5
Proof strength
87.5
Belief spread
82.2
Signal noise
70.9
Delivery match
76.8
SectorGrocery e-commerce
CountryItaly
Signal profile
Trust movement
95.7
Proof strength
78.8
Belief spread
82.6
Signal noise
93.6
Delivery match
78.6
SectorGrocery and retail
CountryItaly
Signal profile
Trust movement
73.8
Proof strength
83.8
Belief spread
82.6
Signal noise
77.3
Delivery match
73.6
SectorMobility platform
CountryItaly
Signal profile
Trust movement
61.0
Proof strength
88.8
Belief spread
82.2
Signal noise
70.9
Delivery match
80.9
SectorRail travel
CountryItaly
Signal profile
Trust movement
70.0
Proof strength
88.8
Belief spread
82.2
Signal noise
74.5
Delivery match
63.6
SectorInsurance
CountryItaly
Signal profile
Trust movement
61.0
Proof strength
83.8
Belief spread
88.3
Signal noise
70.9
Delivery match
72.7
SectorTelecom
CountryItaly
Signal profile
Trust movement
61.0
Proof strength
83.8
Belief spread
76.5
Signal noise
70.9
Delivery match
80.9
SectorEnergy and utilities
CountryItaly
Signal profile
Trust movement
65.2
Proof strength
75.0
Belief spread
76.5
Signal noise
70.9
Delivery match
76.8
SectorRail travel
CountryItaly
Signal profile
Trust movement
67.6
Proof strength
80.0
Belief spread
76.5
Signal noise
75.9
Delivery match
68.6
SectorMultiutility
CountryItaly
Signal profile
Trust movement
65.2
Proof strength
75.0
Belief spread
77.0
Signal noise
70.9
Delivery match
68.6
SectorSporting goods retail
CountryItaly
Signal profile
Trust movement
61.0
Proof strength
80.0
Belief spread
82.6
Signal noise
70.9
Delivery match
68.6
SectorHealthcare
CountryItaly
Signal profile
Trust movement
67.6
Proof strength
75.0
Belief spread
70.9
Signal noise
75.9
Delivery match
72.7
SectorHome improvement retail
CountryItaly
Signal profile
Trust movement
61.0
Proof strength
76.2
Belief spread
82.6
Signal noise
70.9
Delivery match
64.5
SectorTelecom
CountryItaly
Signal profile
Trust movement
45.7
Proof strength
76.2
Belief spread
76.5
Signal noise
59.5
Delivery match
67.7
SectorHealthcare
CountryItaly
Signal profile
Trust movement
56.7
Proof strength
71.2
Belief spread
70.9
Signal noise
64.5
Delivery match
63.6
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Source: CX Rankings 2025 · Italy companies · Italy rank is the display order
Signal profile
The signal profile shows what supports each rank. Strong profiles show multiple high readings across independent dimensions.
Trust movement
How fast customer trust is moving for this brand relative to the market.
Proof strength
How much independent, observable evidence supports the quality of this brand's customer experience.
Belief spread
How strongly customers associate this brand with a clear experience expectation.
Signal noise
How consistent the experience signal is across public sources. Lower noise means a cleaner record.
Delivery match
How closely the actual customer experience matches what the brand promises.
