Ranked · Professionals · Market

United States Top 25 Professionals

Congratulations to the 25 customer experience professionals whose work their peers and customers in the United States trust most. ATLAS³ research measured each professional on 5 published measures for the May 2026 edition.

Edition
May 2026
Also in the United States
Top 25 Companies
How often
Once a year, with live rankings planned for 2027
With thanks toFortem Customer Connect Expo

Fortem Customer Connect Expo helps the United States celebrate its Top 25 Professionals. A sponsor never touches research, scoring, selection or rank.

The 5 measures and their weights
Trust 25%97 High
Reach 20%95.4 High
Practice 20%82.8 High
Influence 20%Strongest100 High
Results 15%97 High

Influence is Jeanne Bliss’s strongest measure. Practice is the clearest place to grow.

Celebrated in the world and at homeGlobal Top 100See the global ranking10
United States Top 25May 2026 edition01
See the LinkedIn profile
The 5 measures and their weights
Trust 25%94 High
Reach 20%86.2 High
Practice 20%70.9 Middle
Influence 20%Strongest100 High
Results 15%89 High

Influence is Bruce Temkin’s strongest measure. Practice is the clearest place to grow.

Celebrated in the world and at homeGlobal Top 100See the global ranking30
United States Top 25May 2026 edition02
See the LinkedIn profile
The 5 measures and their weights
Trust 25%82.5 High
Reach 20%Strongest95.4 High
Practice 20%79.4 Middle
Influence 20%95 High
Results 15%83 High

Reach is Nate Brown’s strongest measure. Practice is the clearest place to grow.

Celebrated in the world and at homeGlobal Top 100See the global ranking29
United States Top 25May 2026 edition03
See the LinkedIn profile
The 5 measures and their weights
Trust 25%94.5 High
Reach 20%80.6 High
Practice 20%87.2 High
Influence 20%65 Middle
Results 15%Strongest100 High

Results is Peggy Roe’s strongest measure. Influence is the clearest place to grow.

See the LinkedIn profile
The 5 measures and their weights
Trust 25%79.5 Middle
Reach 20%Strongest100 High
Practice 20%67.2 Middle
Influence 20%95 High
Results 15%80 High

Reach is Shep Hyken’s strongest measure. Practice is the clearest place to grow.

Celebrated in the world and at homeGlobal Top 100See the global ranking09
United States Top 25May 2026 edition05
See the LinkedIn profile
The 5 measures and their weights
Trust 25%91.5 High
Reach 20%76 Middle
Practice 20%Strongest95.9 High
Influence 20%55 Low
Results 15%92 High

Practice is Bob DelPonte’s strongest measure. Influence is the clearest place to grow.

See the LinkedIn profile
The 5 measures and their weights
Trust 25%79.5 Middle
Reach 20%Strongest90.8 High
Practice 20%70.9 Middle
Influence 20%90 High
Results 15%75 Middle

Reach is Annette Franz’s strongest measure. Practice is the clearest place to grow.

Celebrated in the world and at homeGlobal Top 100See the global ranking08
United States Top 25May 2026 edition07
See the LinkedIn profile
The 5 measures and their weights
Trust 25%79.5 Middle
Reach 20%Strongest90.8 High
Practice 20%75.3 Middle
Influence 20%85 High
Results 15%75 Middle

Reach is Jeannie Walters’s strongest measure. Results is the clearest place to grow.

Celebrated in the world and at homeGlobal Top 100See the global ranking06
United States Top 25May 2026 edition08
See the LinkedIn profile
The 5 measures and their weights
Trust 25%85.5 High
Reach 20%76 Middle
Practice 20%Strongest91.9 High
Influence 20%65 Middle
Results 15%81 High

Practice is Adrienne Boissy’s strongest measure. Influence is the clearest place to grow.

See the LinkedIn profile
The 5 measures and their weights
Trust 25%79.5 Middle
Reach 20%Strongest81.7 High
Practice 20%79.1 Middle
Influence 20%80 High
Results 15%75 Middle

Reach is Jim Tincher’s strongest measure. Results is the clearest place to grow.

Celebrated in the world and at homeGlobal Top 100See the global ranking31
United States Top 25May 2026 edition10
See the LinkedIn profile
The 5 measures and their weights
Trust 25%74 Middle
Reach 20%Strongest90.8 High
Practice 20%70.9 Middle
Influence 20%80 High
Results 15%75 Middle

Reach is Dan Gingiss’s strongest measure. Practice is the clearest place to grow.

Celebrated in the world and at homeGlobal Top 100See the global ranking20
United States Top 25May 2026 edition11
See the LinkedIn profile
The 5 measures and their weights
Trust 25%74 Middle
Reach 20%76 Middle
Practice 20%Strongest91.9 High
Influence 20%60 Middle
Results 15%75 Middle

Practice is Guneet Singh’s strongest measure. Influence is the clearest place to grow.

See the LinkedIn profile
The 5 measures and their weights
Trust 25%Strongest85.5 High
Reach 20%65.8 Middle
Practice 20%83.4 High
Influence 20%50 Low
Results 15%81 High

Trust is Tonya Webster’s strongest measure. Influence is the clearest place to grow.

See the LinkedIn profile
The 5 measures and their weights
Trust 25%71 Middle
Reach 20%76 Middle
Practice 20%Strongest91.9 High
Influence 20%55 Low
Results 15%67 Middle

Practice is Joe Wang’s strongest measure. Influence is the clearest place to grow.

See the LinkedIn profile
The 5 measures and their weights
Trust 25%71 Middle
Reach 20%Strongest80.6 High
Practice 20%66.9 Middle
Influence 20%80 High
Results 15%67 Middle

Reach is Kerry Bodine’s strongest measure. Practice is the clearest place to grow.

Celebrated in the world and at homeGlobal Top 100See the global ranking32
United States Top 25May 2026 edition15
See the LinkedIn profile
The 5 measures and their weights
Trust 25%68 Middle
Reach 20%Strongest85.2 High
Practice 20%66.9 Middle
Influence 20%80 High
Results 15%64 Middle

Reach is Stacy Sherman’s strongest measure. Results is the clearest place to grow.

Celebrated in the world and at homeGlobal Top 100See the global ranking17
United States Top 25May 2026 edition16
See the LinkedIn profile
The 5 measures and their weights
Trust 25%62.5 Middle
Reach 20%Strongest95.4 High
Practice 20%67.2 Middle
Influence 20%75 Middle
Results 15%64 Middle

Reach is Blake Morgan’s strongest measure. Trust is the clearest place to grow.

Celebrated in the world and at homeGlobal Top 100See the global ranking03
United States Top 25May 2026 edition17
See the LinkedIn profile
The 5 measures and their weights
Trust 25%71 Middle
Reach 20%Strongest81.7 High
Practice 20%70.9 Middle
Influence 20%70 Middle
Results 15%67 Middle

Reach is Brad Cleveland’s strongest measure. Results is the clearest place to grow.

See the LinkedIn profile
The 5 measures and their weights
Trust 25%71 Middle
Reach 20%76 Middle
Practice 20%66.9 Middle
Influence 20%Strongest80 High
Results 15%67 Middle

Influence is Diane Magers’s strongest measure. Practice is the clearest place to grow.

Celebrated in the world and at homeGlobal Top 100See the global ranking88
United States Top 25May 2026 edition19
See the LinkedIn profile
The 5 measures and their weights
Trust 25%71 Middle
Reach 20%Strongest76 Middle
Practice 20%66.9 Middle
Influence 20%75 Middle
Results 15%67 Middle

Reach is Joseph Michelli’s strongest measure. Practice is the clearest place to grow.

See the LinkedIn profile
The 5 measures and their weights
Trust 25%77 Middle
Reach 20%65.8 Middle
Practice 20%Strongest83.4 High
Influence 20%40 Low
Results 15%73 Middle

Practice is Bryan Stoller’s strongest measure. Influence is the clearest place to grow.

See the LinkedIn profile
The 5 measures and their weights
Trust 25%68 Middle
Reach 20%Strongest80.6 High
Practice 20%54.7 Low
Influence 20%70 Middle
Results 15%69 Middle

Reach is Dipanjan Chatterjee’s strongest measure. Practice is the clearest place to grow.

See the LinkedIn profile
The 5 measures and their weights
Trust 25%68 Middle
Reach 20%Strongest76 Middle
Practice 20%62.5 Middle
Influence 20%65 Middle
Results 15%59 Low

Reach is Dennis Snow’s strongest measure. Results is the clearest place to grow.

See the LinkedIn profile
The 5 measures and their weights
Trust 25%74 Middle
Reach 20%65.8 Middle
Practice 20%Strongest75 Middle
Influence 20%45 Low
Results 15%70 Middle

Practice is Heidi Munc’s strongest measure. Influence is the clearest place to grow.

See the LinkedIn profile
The 5 measures and their weights
Trust 25%62.5 Middle
Reach 20%Strongest76 Middle
Practice 20%58.4 Low
Influence 20%65 Middle
Results 15%64 Middle

Reach is Joey Coleman’s strongest measure. Practice is the clearest place to grow.

See the LinkedIn profile
Each measure▲High→Middle▼LowTrust · Reach · Practice · Influence · Results