Ranked · Companies · Global

Global Top 100 Companies

Congratulations to the 100 companies that customers and peers around the world trust most for their customer experience. ATLAS³ research measured each company on 5 published measures for the May 2026 edition.

Edition
May 2026
Trend
Over the preceding 12 months
How often
Once a year, with live rankings planned for 2027
Global · This pageGlobal Top 100

The 100 companies the world trusts most, celebrated together across all countries.

MarketsCountry Top 25

The 25 companies each country trusts most: Brazil, Italy, Portugal, the United States and Vietnam.

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The 5 measures
TrustStrongest97.6 High
Evidence94 High
Reputation93 High
Consistency94.5 High
Delivery91 High
Celebrated in the world and at home
Global Top 100May 2026 edition01
United States Top 25See the country ranking20

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust91.2 High
Evidence87.7 High
Reputation90.1 High
ConsistencyStrongest94.7 High
Delivery90.6 High
Celebrated in the world and at home
Global Top 100May 2026 edition02
United States Top 25See the country ranking09

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust87.4 High
EvidenceStrongest92.5 High
Reputation88 High
Consistency89.9 High
Delivery90 High
  • Mala AnandExecutive Vice President and Chief Customer Experience Officer

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust82.9 High
EvidenceStrongest89.3 High
Reputation86.2 High
Consistency84.8 High
Delivery85 High

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
TrustStrongest85.8 High
Evidence84.6 High
Reputation83.9 High
Consistency83.9 High
Delivery80.6 High

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust79.8 Middle
Evidence77.7 Middle
Reputation82 High
Consistency78.1 Middle
DeliveryStrongest83.7 High

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust78.3 Middle
Evidence80.1 High
ReputationStrongest83.5 High
Consistency77 Middle
Delivery82 High

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust73 Middle
EvidenceStrongest83.1 High
Reputation82.4 High
Consistency77.7 Middle
Delivery82.8 High

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust75.3 Middle
EvidenceStrongest82.5 High
Reputation80.1 High
Consistency76.9 Middle
Delivery76.6 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust79.2 Middle
EvidenceStrongest81 High
Reputation74.8 Middle
Consistency79 Middle
Delivery76.5 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
TrustStrongest80.7 High
Evidence78.2 Middle
Reputation75.3 Middle
Consistency79 Middle
Delivery75.6 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust75.4 Middle
EvidenceStrongest80.4 High
Reputation75.4 Middle
Consistency78.1 Middle
Delivery79.6 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust79.7 Middle
EvidenceStrongest81.7 High
Reputation74 Middle
Consistency78 Middle
Delivery74 Middle
  • Margaret ScottDirector of Commercial Strategy and Customer Experience, Allianz UK
  • Fleur van der EndeHead of Customer Experience, Allianz UK

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust78.1 Middle
Evidence73.8 Middle
ReputationStrongest80.2 High
Consistency76.7 Middle
Delivery78.6 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust78.7 Middle
EvidenceStrongest80.7 High
Reputation74.2 Middle
Consistency76 Middle
Delivery75.3 Middle
  • Laurent JacqueminExecutive Vice President, Chief Client Success Officer, Financial Technology

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust76.1 Middle
EvidenceStrongest80.6 High
Reputation76.1 Middle
Consistency77.8 Middle
Delivery74.1 Middle
  • Joe StrolzVP, Global Revenue & Support

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust76.2 Middle
EvidenceStrongest79.4 Middle
Reputation74.5 Middle
Consistency76.2 Middle
Delivery76.5 Middle
  • Ka-Wai AuExecutive Vice President, Global Customer Delivery & Care

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust76.5 Middle
Evidence75.1 Middle
Reputation75.7 Middle
Consistency74 Middle
DeliveryStrongest79.2 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust76.7 Middle
Evidence75.6 Middle
Reputation75.8 Middle
Consistency74.4 Middle
DeliveryStrongest77.5 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
TrustStrongest78 Middle
Evidence75.7 Middle
Reputation75 Middle
ConsistencyStrongest78 Middle
Delivery73.1 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust77.5 Middle
Evidence72.4 Middle
ReputationStrongest79.1 Middle
Consistency77.1 Middle
Delivery72.9 Middle
  • Jill McDonaldExecutive Vice President, Global Chief Restaurant Experience Officer

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
TrustStrongest77.9 Middle
Evidence74.2 Middle
Reputation74.8 Middle
Consistency75.2 Middle
Delivery76.7 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust78.7 Middle
Evidence76 Middle
Reputation72.2 Middle
ConsistencyStrongest80 High
Delivery72.2 Middle
  • Paul D. FabaraChief Risk and Client Services Officer

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust75.6 Middle
EvidenceStrongest80.7 High
Reputation73.6 Middle
Consistency75.1 Middle
Delivery73 Middle
  • Louise IsaacsChief Customer and Communications Officer, AXA UK & Ireland

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust77.2 Middle
Evidence75.6 Middle
ReputationStrongest78 Middle
Consistency74.3 Middle
Delivery72.8 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
TrustStrongest76.2 Middle
Evidence74 Middle
Reputation76.1 Middle
Consistency75.3 Middle
Delivery75.9 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust74.1 Middle
EvidenceStrongest79.6 Middle
Reputation71.9 Middle
Consistency76.7 Middle
Delivery75 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust77.7 Middle
Evidence71.5 Middle
Reputation74 Middle
ConsistencyStrongest79.7 Middle
Delivery74.7 Middle
  • Shinji MiyamotoChief Officer, Customer First Promotion Group
  • Keiko YanagiDeputy Chief Officer, Customer First Promotion Group
  • Koichi ItoDeputy Chief Officer, Customer First Promotion Group
  • Anna SampangGroup Vice President, Chief Customer Officer, Toyota Financial Services

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust74.3 Middle
Evidence73.5 Middle
Reputation73.9 Middle
Consistency76.5 Middle
DeliveryStrongest78.2 Middle
  • Simon BispUK Head of Customer Experience

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust72.7 Middle
EvidenceStrongest79.3 Middle
Reputation77.1 Middle
Consistency72.1 Middle
Delivery74.7 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust74.2 Middle
Evidence69.5 Middle
Reputation77 Middle
ConsistencyStrongest77.8 Middle
Delivery76.6 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust76 Middle
EvidenceStrongest79 Middle
Reputation74.2 Middle
Consistency74.5 Middle
Delivery71.5 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust75.5 Middle
EvidenceStrongest76.5 Middle
Reputation74.2 Middle
Consistency72.4 Middle
Delivery75.5 Middle
  • Dawn BlockVP Global Customer Experience

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust75 Middle
Evidence73 Middle
ReputationStrongest76.3 Middle
Consistency74 Middle
Delivery75.2 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
TrustStrongest78 Middle
Evidence72.8 Middle
Reputation76.5 Middle
Consistency74.1 Middle
Delivery72 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust75 Middle
Evidence74.8 Middle
ReputationStrongest75.9 Middle
Consistency75.4 Middle
Delivery72 Middle
  • Bill ScannellPresident & Chief Customer Officer

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust71.3 Middle
Evidence75.8 Middle
ReputationStrongest76.8 Middle
Consistency74.2 Middle
Delivery74.2 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust73.2 Middle
Evidence73 Middle
Reputation73.1 Middle
ConsistencyStrongest77.3 Middle
Delivery75.4 Middle
  • Monika Lütke-DaldrupHead of Consumer and Shopper Engagement

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust72.6 Middle
Evidence70.6 Middle
ReputationStrongest76.3 Middle
Consistency76.1 Middle
Delivery75.7 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust76 Middle
EvidenceStrongest79.1 Middle
Reputation69.3 Middle
Consistency74.6 Middle
Delivery71.6 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust74.3 Middle
EvidenceStrongest77.4 Middle
Reputation76.4 Middle
Consistency70.8 Middle
Delivery70.7 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust69.9 Middle
Evidence73.3 Middle
Reputation74.7 Middle
ConsistencyStrongest76.7 Middle
Delivery74.2 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust73.1 Middle
Evidence72.1 Middle
Reputation75.3 Middle
ConsistencyStrongest75.6 Middle
Delivery73.1 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust74.9 Middle
EvidenceStrongest76.7 Middle
Reputation68.9 Middle
Consistency74.1 Middle
Delivery71.7 Middle
  • Deborah HonigChief Customer Officer, UK & Ireland
  • Marcus NesslerHead of Customer Experience, Samsung Electronics GmbH

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust72.9 Middle
Evidence68.3 Middle
Reputation74.9 Middle
ConsistencyStrongest75.5 Middle
Delivery74.5 Middle
  • Costa DelisDirector, Customer Experience UK, Jaguar Land Rover

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust74.9 Middle
Evidence70.6 Middle
Reputation72.8 Middle
ConsistencyStrongest75.3 Middle
Delivery72 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust72 Middle
Evidence72.8 Middle
ReputationStrongest75.9 Middle
Consistency74.5 Middle
Delivery70.3 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust71.1 Middle
EvidenceStrongest75.8 Middle
Reputation75 Middle
Consistency71.9 Middle
Delivery69.3 Middle
  • Lu YongchaoHead of Customer Service Department, Huawei China Government and Enterprise Business

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust71.4 Middle
Evidence74.1 Middle
Reputation72.6 Middle
ConsistencyStrongest74.7 Middle
Delivery70.1 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust70.6 Middle
Evidence69.8 Middle
Reputation72.7 Middle
ConsistencyStrongest75.9 Middle
Delivery74 Middle
  • Christophe MandonVice President Sales and Ownership Experience, Kia Europe

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
TrustStrongest74.9 Middle
Evidence72.5 Middle
Reputation74.5 Middle
Consistency71.8 Middle
Delivery69.3 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust73.5 Middle
Evidence72.1 Middle
Reputation72.2 Middle
Consistency71 Middle
DeliveryStrongest73.9 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust74.5 Middle
Evidence73.7 Middle
Reputation68.3 Middle
ConsistencyStrongest75.2 Middle
Delivery69.1 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust72.3 Middle
Evidence72.4 Middle
ReputationStrongest75.8 Middle
Consistency69.7 Middle
Delivery70.7 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust71.7 Middle
Evidence74 Middle
Reputation71.3 Middle
ConsistencyStrongest75.5 Middle
Delivery68.7 Middle
  • Becky MoffatChief Customer Officer for Wealth and Personal Banking, HSBC UK
  • Brian HuiChief Customer Officer, Wealth and Personal Banking, Hong Kong

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust73 Middle
Evidence72.3 Middle
Reputation71.2 Middle
ConsistencyStrongest76.1 Middle
Delivery68.3 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
TrustStrongest74.1 Middle
Evidence68.2 Middle
Reputation72.8 Middle
Consistency73 Middle
Delivery72.4 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust70.7 Middle
Evidence68.9 Middle
Reputation72.9 Middle
Consistency73.8 Middle
DeliveryStrongest74.2 Middle
  • Catherine JensenVice President of Global Consumer Experience, Sony Interactive Entertainment

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
TrustStrongest74.1 Middle
Evidence70.6 Middle
Reputation70.1 Middle
Consistency73.2 Middle
Delivery71.9 Middle
  • Ralf HattlerSenior Vice President Customer Support and Aftersales
  • April VigilanteVice President, Customer Support and Aftersales, BMW of North America

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust68.4 Middle
Evidence69.1 Middle
ReputationStrongest75.5 Middle
Consistency73.7 Middle
Delivery72.7 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust71.9 Middle
Evidence67.1 Middle
ReputationStrongest74.9 Middle
Consistency73.7 Middle
Delivery71.9 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust71.8 Middle
EvidenceStrongest74 Middle
Reputation72.2 Middle
Consistency71.2 Middle
Delivery70.4 Middle
  • Gary MillerCustomer Success Officer and Executive Vice President, Oracle Customer Success Services

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust71.1 Middle
EvidenceStrongest76.6 Middle
Reputation70.5 Middle
Consistency71.5 Middle
Delivery69.9 Middle
  • Thomas SaueressigChief Customer Officer
  • Stefan SteinleExecutive Vice President and Head of Global Customer Support
  • Vivian Lüchau-de la RocheSenior Vice President and Global Head of SAP Mission Control Center and Mission Critical Support

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust70.3 Middle
EvidenceStrongest75.2 Middle
Reputation73.4 Middle
Consistency69.7 Middle
Delivery70.1 Middle
  • Brigitte BegasseGlobal Senior Vice President, Customer Satisfaction and Quality
  • Kristen BrownVice President Customer Operations UK&I

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust69.2 Middle
Evidence68.8 Middle
ReputationStrongest74.6 Middle
Consistency74.2 Middle
Delivery71 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust68.4 Middle
Evidence73.7 Middle
ReputationStrongest74.2 Middle
Consistency69 Middle
Delivery71.8 Middle
  • Liz CentoniEVP and Chief Customer Experience Officer
  • Lavanya GopalakrishnanSVP, Customer Success
  • Buffy RansomSVP, Global CX Centers
  • Bhaskar JayakrishnanSVP Engineering, Customer Experience

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust70.9 Middle
Evidence70.7 Middle
Reputation70.4 Middle
ConsistencyStrongest73.6 Middle
Delivery71.5 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust69.1 Middle
EvidenceStrongest74.6 Middle
Reputation72 Middle
Consistency72.4 Middle
Delivery68.9 Middle
  • Marcos RazonSVP and Division President of HP Lifecycle Services and Customer Support, HP Inc.

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust72.3 Middle
Evidence71.5 Middle
Reputation68.6 Middle
Consistency71.4 Middle
DeliveryStrongest72.9 Middle
  • Sage MarieVice President, CX & UX Design Division, American Honda
  • Shelley PalethorpeAssistant Vice President, Customer Experience, Honda Canada

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust71.7 Middle
Evidence71.6 Middle
ReputationStrongest72.8 Middle
Consistency69.2 Middle
Delivery71 Middle
  • Nicolette LambrechtsVice President of Customer Services, Mercedes-Benz USA
  • Karsten KlauenbergDirector of Customer Services and Retail Training, Mercedes-Benz General Distributor

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust71.2 Middle
Evidence71.7 Middle
ReputationStrongest74.3 Middle
Consistency71.2 Middle
Delivery68.1 Middle
  • Karen VaughnSenior Director, Consumer Care

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
TrustStrongest74.5 Middle
Evidence73.3 Middle
Reputation69.7 Middle
Consistency68.9 Middle
Delivery68.5 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust70.1 Middle
EvidenceStrongest73.1 Middle
Reputation68.5 Middle
Consistency71.1 Middle
Delivery70.8 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust68 Middle
EvidenceStrongest75.5 Middle
Reputation69.4 Middle
Consistency72.1 Middle
Delivery68.6 Middle
  • Jim RothPresident, Customer Success
  • Bernard SloweySVP, Digital Customer Success

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust70.3 Middle
Evidence70.2 Middle
ReputationStrongest72.4 Middle
Consistency70.3 Middle
Delivery69.1 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust68.9 Middle
Evidence70.1 Middle
Reputation70.8 Middle
Consistency71.3 Middle
DeliveryStrongest71.4 Middle
  • Sean KimGeneral Manager, Asia Pacific, Customer & Product Support Operation, Commercial Engines and Services

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust70.1 Middle
EvidenceStrongest76 Middle
Reputation69.9 Middle
Consistency69.5 Middle
Delivery67.1 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust71.1 Middle
Evidence70.5 Middle
ReputationStrongest71.7 Middle
Consistency70.2 Middle
Delivery68.9 Middle
  • Nick RatcliffeCustomer Experience Director, Volkswagen Group UK

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust71.4 Middle
Evidence67 Middle
Reputation71.1 Middle
ConsistencyStrongest72.4 Middle
Delivery70.3 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust68.7 Middle
Evidence71.2 Middle
Reputation70.5 Middle
ConsistencyStrongest72.4 Middle
Delivery68.9 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
TrustStrongest72 Middle
Evidence67.7 Middle
Reputation70.9 Middle
Consistency68.9 Middle
DeliveryStrongest72 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust68.9 Middle
Evidence70.1 Middle
ReputationStrongest71.3 Middle
Consistency70.2 Middle
Delivery70.4 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust70.9 Middle
Evidence67.7 Middle
Reputation70.7 Middle
Consistency70.1 Middle
DeliveryStrongest71.1 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust70.9 Middle
Evidence71.8 Middle
Reputation68 Middle
ConsistencyStrongest72 Middle
Delivery67.8 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust70.4 Middle
EvidenceStrongest70.6 Middle
Reputation69 Middle
Consistency69.6 Middle
DeliveryStrongest70.6 Middle
  • Cory ReedPresident, Lifecycle Solutions, Supply Management, and Customer Success

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust70.1 Middle
EvidenceStrongest71.9 Middle
Reputation70 Middle
Consistency70.9 Middle
Delivery65.8 Low

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
TrustStrongest70.9 Middle
Evidence69.4 Middle
Reputation66.7 Middle
Consistency70.4 Middle
Delivery70.6 Middle
Celebrated in the world and at home
Global Top 100May 2026 edition87
United States Top 25See the country ranking17
  • Brie CarereExecutive Vice President and Chief Customer Officer

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust69.6 Middle
Evidence69.1 Middle
Reputation67.3 Middle
ConsistencyStrongest71.9 Middle
Delivery70.1 Middle
  • Tina LiljeHead of Philips Customer Experience, Philips International

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust67.2 Middle
Evidence69.1 Middle
Reputation70.2 Middle
ConsistencyStrongest72.7 Middle
Delivery69 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust68.4 Middle
EvidenceStrongest73 Middle
Reputation69.3 Middle
Consistency69.5 Middle
Delivery67.8 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
TrustStrongest70.8 Middle
Evidence69.4 Middle
Reputation70.1 Middle
Consistency69.1 Middle
Delivery67.9 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust66.4 Middle
Evidence70.7 Middle
Reputation68.4 Middle
ConsistencyStrongest71.3 Middle
Delivery70.9 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust69.2 Middle
Evidence65.3 Low
Reputation69.9 Middle
Consistency69.5 Middle
DeliveryStrongest71 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
TrustStrongest69.6 Middle
Evidence67.8 Middle
Reputation69.2 Middle
Consistency67.9 Middle
Delivery65.5 Low

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust64.5 Low
Evidence65.4 Low
ReputationStrongest69.7 Middle
ConsistencyStrongest69.7 Middle
DeliveryStrongest69.7 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust64.2 Low
Evidence68.3 Middle
Reputation68.3 Middle
ConsistencyStrongest69.3 Middle
Delivery68.8 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust67.3 Middle
Evidence70.7 Middle
Reputation63.6 Low
ConsistencyStrongest71 Middle
Delivery65.2 Low

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust65.2 Low
Evidence64 Low
Reputation66.6 Middle
Consistency68.8 Middle
DeliveryStrongest70.9 Middle
  • Ashley GatlinVice President, Total Customer Satisfaction, and Chief Customer Satisfaction Officer for the U.S. and Canada
  • Laura KutlesaDirector of Aftersales, Customer Experience and Training, Nissan Canada

The Global CX Alliance lists the people who lead customer experience at this company, from public sources, and adds team members who ask. The list never affects the company’s place. Ask to be added or removed

The 5 measures
Trust63.8 Low
Evidence62.3 Low
Reputation65.8 Low
ConsistencyStrongest68.9 Middle
Delivery68.4 Middle

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

The 5 measures
Trust62.6 Low
Evidence60.9 Low
Reputation63 Low
ConsistencyStrongest64 Low
Delivery59.5 Low

No one is listed for this company yet. If you work on its customer experience team, you can ask to be added.

The list never affects the company’s place. Ask to be added

Score trendRising stronglyRisingSteadyCoolingCooling stronglyThe trend and the change cover the preceding 12 months.Each measure▲High→Middle▼LowTrust · Evidence · Reputation · Consistency · Delivery