Role:Diretora de CX
Country:Brazil
Public record
Trust
95.0
Reach
95.0
Practice
95.0
Influence
91.0
Results
94.0
Rankings over the last 12 months. Documented as of August 2026.
Each professional ranked here has a record built from public profiles, conference appearances, peer citations, award citations, and industry publications. The score reflects the strength of that record as of August 2026. The trend reflects how that record moved over the preceding 12 months.
Role:VP de Experiência do Cliente
Country:Brazil
Public record
Trust
88.0
Reach
86.0
Practice
93.0
Influence
84.0
Results
92.0
Role:Diretora Executiva de Clientes / CCO
Country:Brazil
Public record
Trust
87.0
Reach
86.0
Practice
89.0
Influence
83.0
Results
90.0
Role:Diretora Executiva de Gestão do Consumidor
Country:Brazil
Public record
Trust
85.0
Reach
85.0
Practice
89.0
Influence
82.0
Results
87.0
Role:VP de Clientes
Country:Brazil
Public record
Trust
87.0
Reach
86.0
Practice
89.0
Influence
84.0
Results
79.0
Role:CEO e Cofundador
Country:Brazil
Public record
Trust
92.0
Reach
89.0
Practice
76.0
Influence
91.0
Results
72.0
Role:Diretor de Experiência e Design
Country:Brazil
Public record
Trust
83.0
Reach
81.0
Practice
91.0
Influence
86.0
Results
81.0
Role:Diretora de Bradesco Experience / CX
Country:Brazil
Public record
Trust
84.4
Reach
78.0
Practice
91.0
Influence
79.0
Results
90.0
Role:Diretor de CX e Operações
Country:Brazil
Public record
Trust
84.0
Reach
75.0
Practice
92.0
Influence
78.0
Results
94.0
Role:Diretor de Customer Experience & AI Commerce
Country:Brazil
Public record
Trust
82.0
Reach
83.0
Practice
90.0
Influence
76.0
Results
91.0
Role:Diretora Executiva de Experiência do Cliente e Operações
Country:Brazil
Public record
Trust
86.0
Reach
76.0
Practice
91.0
Influence
75.0
Results
92.7
Role:Diretora Executiva (incl. Experiência do Cliente)
Country:Brazil
Public record
Trust
88.0
Reach
82.0
Practice
88.0
Influence
77.0
Results
82.0
Role:Diretora de Experiência do Cliente
Country:Brazil
Public record
Trust
82.0
Reach
81.0
Practice
90.0
Influence
84.0
Results
78.0
Role:Diretora de Experiência e Atendimento ao Cliente
Country:Brazil
Public record
Trust
82.0
Reach
84.0
Practice
89.0
Influence
85.0
Results
72.0
Role:CEO / Founder
Country:Brazil
Public record
Trust
72.0
Reach
94.0
Practice
87.0
Influence
96.0
Results
63.0
Role:VP de Operações / Experiência do Cliente
Country:Brazil
Public record
Trust
80.0
Reach
84.0
Practice
87.0
Influence
87.0
Results
74.0
Role:Diretor de CX
Country:Brazil
Public record
Trust
86.0
Reach
77.0
Practice
88.0
Influence
76.0
Results
84.0
Role:Diretora de Operações
Country:Brazil
Public record
Trust
88.0
Reach
76.0
Practice
86.0
Influence
79.0
Results
80.0
Role:Diretor de CX
Country:Brazil
Public record
Trust
82.0
Reach
80.0
Practice
88.0
Influence
80.0
Results
76.0
Role:Presidente da Divisão de Negócios B2C
Country:Brazil
Public record
Trust
84.0
Reach
80.0
Practice
87.0
Influence
76.0
Results
79.0
Role:Superintendente Executiva de Atendimento / Canais
Country:Brazil
Public record
Trust
84.0
Reach
81.0
Practice
84.0
Influence
78.0
Results
76.0
Role:Diretor Executivo / Head Customer Service
Country:Brazil
Public record
Trust
82.0
Reach
79.0
Practice
85.0
Influence
76.0
Results
79.0
Role:Head de Customer Experience / Customer Service
Country:Brazil
Public record
Trust
77.0
Reach
85.0
Practice
80.0
Influence
87.0
Results
69.0
Role:Diretora de Experiência do Cliente, Processos e Projetos
Country:Brazil
Public record
Trust
81.0
Reach
78.0
Practice
86.0
Influence
75.0
Results
77.0
Role:Superintendente de Customer Experience
Country:Brazil
Public record
Trust
82.0
Reach
76.0
Practice
83.0
Influence
77.0
Results
73.0
No results match the search.
Source: CX Rankings August 2026 · Brazil professionals · Brazil rank is the display order
Public record
The public record shows what supports each rank. The strongest records read high on several measures at once.
Trust
How strongly the person's work builds, restores, or protects customer trust.
Reach
How clearly the person's work reaches the market and shapes professional discussion.
Practice
Demonstrated operating competence, methods, and execution depth.
Influence
Influence on how customers, companies, and practitioners understand CX.
Results
How clearly the person's work connects to revenue, retention, and business outcomes.
