CX Hall of Fame · Sponsorship 2026
CX Hall of Fame  ·  Sponsorship 2026 CX Hall of Fame badge

Customer experience now has its own global Hall of Fame.

The CX Hall of Fame recognizes the people and companies shaping customer experience around the world. Your company can support that recognition for 12 months and build a visible relationship with the leaders, brands, and professional audiences connected to it.

cxhalloffame.com

The people recognized here help shape how customer experience is understood, funded, and delivered.

They include executives, operators, advisors, authors, consultants, and public voices from across the profession. The company rankings recognize brands that continue to influence what customers expect from service, technology, convenience, and trust.

For a sponsor, that creates a relevant place to be seen: alongside the people and companies already influencing the market.

Recognition continues throughout the year.

Global, company, country, and alumni recognition create a recurring calendar of moments for the profession, and for the companies supporting it.

RankingRecognizesNamedLive now
People
Reviewed quarterly
Published
Global Ranking
Companies
Reviewed annually
Published
People and companies
Named monthly
Portugal, United States, Italy, Vietnam
Inducted practitioners
Annual class
106 since 2023
New country programs
People and companies
On launch
Available to launch with a sponsor

Your company appears alongside people and brands the CX community already knows.

The Global Top 100 includes widely recognized thinkers, operators, consultants, and executives. The company ranking includes brands shaping customer expectations across service, technology, convenience, and trust.

Their recognition gives every sponsor campaign a credible subject and a relevant professional audience.

1
Dennis WakabayashiGlobal Voice of CX
2
Steven Van BelleghemAuthor & Keynote Speaker
3
Blake MorganCustomer Experience Futurist & Author
4
Ian GoldingGlobal CX Consultant & Trainer
5
Greg KihlströmHost, The Agile Brand
6
Jeannie WaltersFounder & CEO, Experience Investigators
7
Gregorio UglioniHost, The CX Goalkeeper
8
Annette FranzFounder & CEO, CX Journey
9
Shep HykenChief Amazement Officer
10
Jeanne BlissFounder & CEO, CustomerBliss
Companies currently ranked
Apple logo Amazon logo Microsoft logo Google logo Netflix logo YouTube logo Uber logo NVIDIA logo
The Hall of Fame community also includes 106 practitioners inducted since 2023, with the annual class recognized at the CX Summit. Full lists at cxhalloffame.com ↗.

Every rank is calculated from public evidence.

No entry form, nomination, vote, or sponsorship payment changes the score. People are scored on customer trust, public reach, proven work, industry influence, and documented business results, read from public evidence. Companies are scored on their own published measures.

Customer Trust25%
How strongly the work builds, restores, or protects customer trust.
Public Reach20%
How clearly the work reaches the market and shapes professional discussion.
Proven Work20%
Demonstrated operating competence, methods, and execution depth.
Industry Influence20%
Influence on how customers, companies, and practitioners understand CX.
Business Results15%
How clearly the work connects to revenue, retention, and business outcomes.
The measures above are the people ranking. Each person is scored 0 to 100 per measure, weighted to a composite. Companies use their own model. Evidence rules and coverage limits are published in full.

Independence

Endorsement
Recognition is endorsed by The Global CX Alliance.
Sponsor boundary
Sponsorship does not affect research, scoring, selection, or rank.
Founder recusal
As founder, Dennis Wakabayashi is excluded from scoring, validating, or reviewing his own rank.
Read the full methodology ↗

Build a visible relationship with the CX community for a full year.

Your company appears across a recurring program that recognizes CX leaders, major brands, country communities, and Hall of Fame alumni.

The value builds each time a new person, company, or market is recognized.

Industry leadership
Be the company visibly supporting progress in customer experience.
Your sponsorship gives your company a continuing role in the profession across the year, not a temporary advertising placement.
Social proof
Give your teams credible stories to share.
Each recognition creates content your sales, marketing, recruiting, partnership, and executive teams can use in their own communication.
Reach and relationships
Create repeated reasons to be seen and to connect.
Recognition campaigns can reach Hall of Fame audiences, participant networks, your own channels, and selected accounts you want to engage.
Teleperformance Portugal and Etech Global Services already sponsor the CX Hall of Fame. See how sponsors appear on the Global Top 100 ↗

A year of sponsorship creates 18 planned recognition moments.

Each moment gives your company another opportunity to be seen, shared, remembered, and connected with the CX community.

Four quarterly updates
Global Top 100 people rankings
Twelve monthly announcements
Country Top 25 rankings
One annual company ranking
Global company recognition
One annual culmination
Hall of Fame induction and the CX Summit

Across the year, the Hall of Fame publishes each recognition, provides the assets to the people and companies involved, and gives the sponsor content it can reuse through its own channels and relationships.

The asset sponsors value most

Each recognized leader posts their ranking. Your brand goes with it.

Every one of the 100 leaders in the Global Top 100 receives a personal ranking graphic and shares it with their own audience. Your logo appears on what they post, so your brand reaches the executives, buyers, and peers who already follow them.

A ranking graphic a recognized leader shares, sponsored by RingCentral
What a leader posts

One graphic. A hundred audiences.

This is the graphic each ranked leader receives and shares to their own feed. It carries your logo beside a name the CX community already trusts.

Official CX Hall of Fame certificate, supported by RingCentral
The certificate they display

An official induction they frame and post.

Every recognized leader receives a certificate of induction carrying your logo in a separate sponsor line beneath the recognition. They display it, share it, and add it to their profiles.

Sponsor of the CX Hall of Fame
RingCentral

RingCentral unifies AI-powered business communications, collaboration, and contact center tools so teams can connect customers and employees across calls, messages, meetings, and omnichannel service.

How you appear on the site

Your card sits above the winners.

Your sponsor card holds the top of the published rankings page, the first thing every visitor sees when they arrive to view the Global Top 100.

CX Hall of Fameto a ranked leader
CX Hall of Fame · 2026
You have been ranked in the Global Top 100.

Your recognition graphic and certificate are ready to share.

See your ranking  →
Supported by RingCentral
Every touchpoint is a doorway

Send that attention wherever you want it.

Each graphic, certificate, email, and on-site card can link to a destination you choose: a custom lead-capture landing page, built by your team or ours, or your own website.

RecognitionYour landing page or siteLead captured
Every click is monitored and reported through Google Analytics.
Supported by
RingCentral
Your company is acknowledged consistently without competing with the person or company being recognized.

When a recognized leader shares, your brand reaches their whole audience.

Every one of them posts their ranking to their own following. Add that up across the people we honor and it becomes real reach for the company standing beside them.

One country
25 leaders × 35,000 average following = ~875,000 potential reach
Plus a warm introduction from us to the companies you sell to in that market. A country sponsorship covers both the people and the company rankings there.
Global · the flagship
100 leaders × 35,000 average following = ~3.5M potential reach
The full Global Top 100, people and companies together. Reserved for the brands that need the whole stage.

The 35,000 is a blended average of the public followings we could verify, held to one figure on purpose so the math stays honest. These numbers show potential reach, the audience your brand can travel to when leaders share, not a promise of delivered views.

01
Published
Hall of Fame channels
02
Shared
Recognized people and companies
03
Reused
Sponsor marketing, sales, recruiting, and partnerships
04
Connected
Account outreach, meeting links, and business conversations

Potential is one number. We report the other. Every share, click, and reply is tracked and reported through Google Analytics, so you always see what actually happened, not just what was possible.

Sponsor a single ranking, the full program, or a new country.

Your market
Prices adjust to each market's economic conditions, so the investment stays fair wherever your company operates.
Ranking Sponsor
$12,000 one placement
Place your company on the CX Leaders Rankings or a chosen Alumni Year.
  • Sponsor acknowledgement on the chosen ranking or alumni year
  • Recognition graphics and certificates for that placement
  • Rights to reuse the assets produced
  • A defined sponsor category or role in the proposal
Best for: a strong fit for companies testing a first presence in the CX Hall of Fame.
Annual Sponsor
$25,000 for 12 months
Place your company across the existing global and country recognition calendar for one year.
  • Sponsor acknowledgement across the agreed rankings
  • Recognition graphics, videos, certificates, and emails
  • Rights to reuse the assets produced during the term
  • Quarterly campaign reporting
  • Participation at the CX Summit
  • A defined sponsor category or role in the proposal
Best for: a strong fit for companies seeking an ongoing global presence in the CX community.
Annual Sponsor + Country Launch
$50,000 total
Receive the annual sponsorship and launch a new Country Top 25 in one priority market.
  • Everything in the annual sponsorship
  • Research and publication of the new country ranking
  • Recognition of local people and companies
  • Local-language execution where needed
  • Sponsor acknowledgement throughout the country's first annual cycle
  • Country-specific campaign assets and reporting
Best for: a strong fit for companies entering, expanding, or building relationships in a priority market.
The $50,000 investment includes the $25,000 annual sponsorship.
The flagship · reserved for global brands
Global 100

Your brand across the entire Global Top 100, people and companies. The widest reach in the program, and one named position at the top of it.

  • Named global sponsor across the Global Top 100 people and company rankings
  • Everything in the country sponsorships, worldwide
  • Around 3.5M potential reach as the year's leaders share
$70,000
for the 2026 program
Best for: a truly global brand that wants the whole world, not one market.

What sponsors usually ask.

Can sponsorship change the ranking?
No. Sponsorship supports how the recognition is published. It does not affect research, scoring, selection, or position.
Can more than one company sponsor?
Yes. Sponsorship is open, and each sponsor is shown in the supporting position across the program, always separate from the ranking.
What comes with the CX Summit?
The proposal confirms passes, branding, recognition, and any speaking or hosted-meeting role.
Can we use the recognition assets ourselves?
Yes. Assets produced during the term stay yours to use afterward. Once the term ends, the company no longer presents itself as a current sponsor.
What happens after the first meeting?
You confirm the category or country, receive the proposal, review the agreement, and begin the sponsorship.

Sponsor the CX Hall of Fame in 2026.

Tell us where your company wants to lead. We will show you the most relevant sponsorship option and prepare the proposal.

Recognition endorsed by The Global CX Alliance ↗.
CX Hall of Fame badge

Recognition endorsed by The Global CX Alliance.

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