Role:Founder & President
Country:United States
Signal profile
Trust
97.0
Signal
95.4
Practice
82.8
Belief
100.0
Business
97.0
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Customer Connect Expo, organized under Fortem, brings CX leaders, enterprise teams, and solution providers together to improve customer operations, experience design, data-driven engagement, and CX technology adoption.
Rankings over the last 12 months. Documented as of May 2026.
Each practitioner ranked here has a record built from public profiles, conference appearances, peer citations, award citations, and industry publications. The score reflects the strength of that record as of May 2026. The trend reflects how that record moved over the preceding 12 months.
Role:Founder
Country:United States
Signal profile
Trust
94.0
Signal
86.2
Practice
70.9
Belief
100.0
Business
89.0
Role:Head of Education & Enablement
Country:United States
Signal profile
Trust
82.5
Signal
95.4
Practice
79.4
Belief
95.0
Business
83.0
Role:EVP and Chief Customer Officer
Country:United States
Signal profile
Trust
94.5
Signal
80.6
Practice
87.2
Belief
65.0
Business
100.0
Role:Customer Service & CX Expert
Country:United States
Signal profile
Trust
79.5
Signal
100.0
Practice
67.2
Belief
95.0
Business
80.0
Role:EVP and Chief Customer Experience Officer
Country:United States
Signal profile
Trust
91.5
Signal
76.0
Practice
95.9
Belief
55.0
Business
92.0
Role:Founder & CEO
Country:United States
Signal profile
Trust
79.5
Signal
90.8
Practice
70.9
Belief
90.0
Business
75.0
Role:CEO & Founder
Country:United States
Signal profile
Trust
79.5
Signal
90.8
Practice
75.3
Belief
85.0
Business
75.0
Role:Chief Medical Officer
Country:United States
Signal profile
Trust
85.5
Signal
76.0
Practice
91.9
Belief
65.0
Business
81.0
Role:CEO
Country:United States
Signal profile
Trust
79.5
Signal
81.7
Practice
79.1
Belief
80.0
Business
75.0
Role:Founder & CEO
Country:United States
Signal profile
Trust
74.0
Signal
90.8
Practice
70.9
Belief
80.0
Business
75.0
Role:VP, Customer Experience & Care
Country:United States
Signal profile
Trust
74.0
Signal
76.0
Practice
91.9
Belief
60.0
Business
75.0
Role:Chief Customer Experience Officer
Country:United States
Signal profile
Trust
85.5
Signal
65.8
Practice
83.4
Belief
50.0
Business
81.0
Role:Director, Customer & Community Experience
Country:United States
Signal profile
Trust
71.0
Signal
76.0
Practice
91.9
Belief
55.0
Business
67.0
Role:CEO
Country:United States
Signal profile
Trust
71.0
Signal
80.6
Practice
66.9
Belief
80.0
Business
67.0
Role:Founder
Country:United States
Signal profile
Trust
68.0
Signal
85.2
Practice
66.9
Belief
80.0
Business
64.0
Role:Founder
Country:United States
Signal profile
Trust
62.5
Signal
95.4
Practice
67.2
Belief
75.0
Business
64.0
Role:Senior Advisor
Country:United States
Signal profile
Trust
71.0
Signal
81.7
Practice
70.9
Belief
70.0
Business
67.0
Role:Founder & CEO
Country:United States
Signal profile
Trust
71.0
Signal
76.0
Practice
66.9
Belief
80.0
Business
67.0
Role:CEO
Country:United States
Signal profile
Trust
71.0
Signal
76.0
Practice
66.9
Belief
75.0
Business
67.0
Role:VP, Customer Support & Advocacy
Country:United States
Signal profile
Trust
77.0
Signal
65.8
Practice
83.4
Belief
40.0
Business
73.0
Role:VP, Principal Analyst
Country:United States
Signal profile
Trust
68.0
Signal
80.6
Practice
54.7
Belief
70.0
Business
69.0
Role:Founder & CEO
Country:United States
Signal profile
Trust
68.0
Signal
76.0
Practice
62.5
Belief
65.0
Business
59.0
Role:VP, User Experience
Country:United States
Signal profile
Trust
74.0
Signal
65.8
Practice
75.0
Belief
45.0
Business
70.0
Role:Chief Experience Composer
Country:United States
Signal profile
Trust
62.5
Signal
76.0
Practice
58.4
Belief
65.0
Business
64.0
No practitioners match the search.
Source: CX Rankings May 2026 · United States practitioners · US rank is the display order
Signal profile
The signal profile shows what supports each rank. A practitioner may carry high trust density, strong public signal, deep practice proof, high belief spread, or clear business linkage. The strongest profiles show multiple high readings at once.
Trust
How strongly this practitioner's work builds, restores, or protects trust in the organizations and people around them.
Signal
How clearly this practitioner's work appears in public channels: events, publications, community spaces, and peer networks.
Practice
How much the record shows hands-on CX work with demonstrated operating depth, methods, and measurable outcomes.
Belief
How strongly this practitioner's ideas shape how others understand and approach customer experience.
Business
How clearly this practitioner's work connects to business results: growth, retention, risk reduction, or executive decisions.
